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On Taxi Masr you see the meter fare before you request a ride, and that fare is a ceiling no captain can go above. When you send the request, nearby captains reply with one of two offers: accept the ride at the meter fare, or offer a discount of up to 20% off the meter, as long as it is not below the minimum fare (EGP 20). You choose the offer that suits you.
This hybrid system combines two advantages: the transparency of an meter fare you know in advance, and real competition between captains in your favour at quieter times. This article explains how offers work and how to choose between them.
Offers have two clear limits that protect both passenger and captain: no offer can be above the meter fare, and none can be below 80% of it or below the minimum fare (EGP 20), whichever is higher.
| Meter fare for the ride | Lowest possible offer | Why |
|---|---|---|
| EGP 54 (train station to the university gate) | EGP 43.20 | 20% off the meter fare |
| EGP 40 | EGP 32 | 20% off the meter fare |
| EGP 22 (a short ride) | EGP 20 | No offer can go below the minimum fare |
A fixed rule: The meter is the ceiling and the discount is the captain's decision alone. No captain may ask for more than the price you accepted in the app.
Before tapping the cheapest offer, compare these points:
Decide your priority before you read the offers: is it price, speed of arrival, or the captain and car details? A good choice differs from one trip to the next.
| Kind of trip | What comes first | Example |
|---|---|---|
| A fixed appointment | Arrival time first, then price | A lecture at Mansoura University or a train |
| A non-urgent trip | Price and arrival time weighed about equally | Shopping or a family visit |
| A long trip or with luggage | The captain's rating and the car details | A trip out of the city |
| A night ride | The captain's rating and number of rides | Coming home after 10 pm |
Choosing an offer doesn't end when you tap accept. When the car arrives, compare the captain's name, the car's colour and model, and the plate number with what the app shows before you open the door. If anything differs, don't get in; message the captain from inside the ride or contact support. And make sure you are standing at the meeting point set on the map, especially outside places with more than one entrance.
The rule for every ride: Don't accept an offer before reading the price, arrival time and the captain and car details, and don't get in before matching the plate number.
No. The system does not allow any offer above the meter fare, and the price you accept in the app is what you pay — plus only a pickup waiting charge if waiting runs past the first 5 free minutes.
The app gradually widens the search to reach captains further away. If no captain is available, the app tells you, and you can request again shortly.
No. Cancelling is completely free as long as you have not accepted an offer.
Discounts are entirely optional and decided by the captain, and Taxi Masr's commission is only 5%, so the ride stays worthwhile for them even with a discount.
Not necessarily. Weigh the price against the arrival time, the captain's rating and the car details, depending on your trip.
Don't get in. Message the captain from inside the ride or contact support to check before doing anything else.
Know the meter fare before you ride, and let captains compete for your trip. Download the Taxi Masr app and book your next ride at the meter fare or less.
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