On Taxi Masr you see the official meter fare before you request a ride, and that fare is a ceiling no captain can go above. When you send the request, nearby captains reply with one of two offers: accept the ride at the meter fare, or offer a discount of up to 20% off the meter, as long as it is not below the minimum fare (EGP 20). You choose the offer that suits you.

This hybrid system combines two advantages: the transparency of an official meter fare you know in advance, and real competition between captains in your favour at quieter times. This article explains how offers work and how to choose between them.

How offers work, step by step

  1. Set your pickup and destination: The app calculates the official meter fare for the route and shows it to you before you request.
  2. Send the request: It goes to available captains near you, and the search radius widens gradually if nobody replies.
  3. Offers arrive: Each offer shows the price, the captain's name, rating and number of rides, and the car details.
  4. Choose one offer: The ride is locked to that captain at the price you accepted, and the other offers are cancelled automatically.

Discount limits: the ceiling and the floor

Offers have two clear limits that protect both passenger and captain: no offer can be above the meter fare, and none can be below 80% of it or below the minimum fare (EGP 20), whichever is higher.

Meter fare for the rideLowest possible offerWhy
EGP 54 (train station to the university gate)EGP 43.2020% off the meter fare
EGP 40EGP 3220% off the meter fare
EGP 22 (a short ride)EGP 20No offer can go below the minimum fare

A fixed rule: The meter is the ceiling and the discount is the captain's decision alone. No captain may ask for more than the price you accepted in the app.

When are you more likely to get a discount?

  • At quieter times: When there are more captains available than requests, they compete with discounted offers.
  • On rides along the captain's way: A captain may offer a discount for a ride that takes them towards an area they want to work in.
  • When several captains are nearby: The more offers you receive, the more likely one of them is discounted.

Cheapest isn't always best: how to choose an offer

Before tapping the cheapest offer, compare these points:

  • The captain's rating and number of rides: A high rating across many rides is a good sign of a comfortable trip.
  • The car details: The make and model may matter to you on longer trips or with luggage.
  • The actual price difference: Two or three pounds off may not be worth choosing a lower-rated captain.

Frequently asked questions about captain offers

Can a captain ask for more than the meter fare?

No. The system does not allow any offer above the official meter fare, and the price you accept in the app is what you pay — plus only a pickup waiting charge if waiting runs past the first 5 free minutes.

What if I don't receive any offers?

The app gradually widens the search to reach captains further away. If no captain is available, the app tells you, and you can request again shortly.

Do I pay a fee if I cancel while waiting for offers?

No. Cancelling is completely free as long as you have not accepted an offer.

Does a captain lose out by offering a discount?

Discounts are entirely optional and decided by the captain, and Taxi Masr's commission is only 5%, so the ride stays worthwhile for them even with a discount.

Know the meter fare before you ride, and let captains compete for your trip. Download the Taxi Masr app and book your next ride at the official fare or less.

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Ready for your first ride?

Taxi Masr launches first in Mansoura. The apps are in final testing before they reach the stores — get in touch to be among the first riders.

Questions before launch? Write to support@taximasr.app