To book a taxi in advance on Taxi Masr, choose “Schedule ride” when you make the request and set the pickup point, destination, day and time. The app shows you the meter fare when you book, sends you a reminder 15 minutes before the ride, then starts looking for a nearby captain about 10 minutes before the scheduled time. You can cancel a scheduled ride for free as long as no captain has been assigned yet.
An early-morning exam, a train that won't wait, or a fixed doctor's appointment: in these situations you don't want to start looking for a taxi at the last minute. Scheduling your ride organises your day and takes the stress out of it.
How to schedule a ride on Taxi Masr
- Open the app: Set your pickup point and destination; you can add stops if you need them.
- Choose “Schedule ride”: Then set the day, hour and minute.
- Check the price and confirm: The meter fare for the route appears before you confirm.
- Keep track of your scheduled rides: You'll find them in the list of upcoming rides in the app.
What happens after you book?
| When | What happens |
|---|
| When you book | The ride is saved as a scheduled ride and its price is shown to you |
| 15 minutes before | You receive a reminder notification: “Your scheduled ride is in 15 minutes — get ready!” |
| About 10 minutes before | The app starts looking for a nearby captain and offers start arriving |
| Once you accept an offer | You follow the captain on the map until they reach you |
Note: Scheduling starts the search early, but it does not reserve a particular captain in advance. Keep your phone close before the ride so you can choose from the offers you receive.
When is scheduling useful?
- Morning exams and lectures: Especially during exam season at Mansoura University.
- Catching a train: From home to Mansoura railway station on time.
- Medical appointments: Getting to the clinic, hospital or lab in time for your appointment.
- A ride for a family member: You can schedule a ride in someone else's name with their phone number.
- Late-night rides: Rides between 10 pm and 6 am are shared automatically with your trusted contacts.
Book in advance or request now: which should you choose?
Both rides cost the same meter price and there is no fee for scheduling; the only difference is timing. A scheduled ride starts looking for a captain about 10 minutes before your time without you having to remember, while an on-demand request starts the search the moment you tap the button.
| Booked in advance (scheduled ride) | Requested now (on demand) |
|---|
| Best for | A train, an exam, a doctor’s appointment or a dawn trip | Leaving the market, or a meeting with no fixed end time |
| When the search for a captain starts | About 10 minutes before the time, after a reminder 15 minutes before | As soon as you request |
| Price | The meter price for the route, no booking fee | The meter price for the route |
| Stops | Up to 5 stops | Up to 5 stops |
| Cancelling | Free until a captain is assigned | Free until you accept an offer |
The simple rule: if your appointment cannot slip, or falls at a busy hour, in the rain or at dawn when fewer captains are online, schedule the ride. If you do not know when you will be done, request one when you are ready to head out.
Is taxi booking run by AI? How your request is actually dispatched
Some apps advertise AI or demand-prediction dispatch. Taxi Masr’s dispatch is automatic but follows clear rules, not a prediction model: when the search starts (immediately for a normal request, or about 10 minutes before the time of a scheduled ride) your request goes to the nearest online captains in your area, and if nobody accepts, the search widens in stages to captains further away. The captain sees the pickup, destination and price before accepting, and you choose from the offers you receive.
- It does not reserve a captain in advance: scheduling starts the search close to your time, and no captain is assigned hours before.
- It does not predict traffic: the app does not suggest when to leave, so leave yourself enough margin for important appointments.
- Predicted demand does not set the price: it is calculated on the meter for your route and fixed when you confirm.
- A female captain on request: if you choose one, the request goes to female captains only.
- Booking is in the app only: there is no voice booking and no offline booking.
Cancelling and changing a scheduled ride
You can cancel a scheduled ride for free as long as no captain has been assigned yet. Once you have accepted a captain's offer, the usual cancellation rules apply: free for the first two minutes after accepting, then a fixed fee depending on the stage of the ride. If you want to change the time or the route, cancel the scheduled ride and book a new one.
A worked example: the 7:30 am train
If your train leaves Mansoura railway station at 7:30 am, schedule the ride for about 7:00, at least half an hour before the train depending on how far you live from the station. The reminder reaches you at 6:45, the search for a nearby captain starts at about 6:50, you pick one of the offers that arrive and the captain heads to you. In the first hours after dawn fewer captains are online, so leave a bigger margin for appointments that cannot slip.
Tips for scheduled morning rides
- Pin your pickup precisely: drop the pin at your building door or the nearest clear landmark so the captain does not waste time looking for you.
- Turn on app notifications: the reminder and captains' offers arrive as notifications, and you may miss them if they are off.
- Stay near your phone for the last quarter of an hour: so you can accept an offer quickly when the search starts.
- Have your payment ready: InstaPay set up on your phone or the fare in cash, so you can get out at the station without waiting.
- Picking up a colleague on the way? Add up to 5 stops to the same scheduled ride, priced for the whole route.
Frequently asked questions about booking a taxi in advance
How many days ahead can I schedule a ride?
You can pick any future time, but it is best to schedule close, confirmed appointments so you don't forget a ride you no longer need.
Does the price of a scheduled ride change?
The meter fare is calculated when you book and shown to you before you confirm, and a captain may offer you up to 20% off when the offers arrive.
What if no captain is available at the time of my scheduled ride?
The app gradually widens the search, and if no captain is available you get an instant notification so you can act early. That is why we recommend leaving a comfortable margin for critical appointments.
Do I pay in advance when I schedule?
No. You pay at the end of the ride as usual: cash, InstaPay, or your card on a POS terminal if the captain carries one.
Is there a booking fee for a scheduled ride?
No. A scheduled ride is priced at the meter fare for the route like any other ride, with no booking fee.
Can I schedule a ride that repeats every week?
Not yet. Each booking is for a single ride, so for a fixed weekly appointment book each ride separately.
Is a scheduled ride more expensive than an on-demand one?
No. Both cost the meter price for the same route, and there is no scheduling fee.
Does Taxi Masr use AI to dispatch rides?
No. Dispatch is automatic with clear rules: the request goes to the nearest online captains, then the search widens in stages if nobody accepts. The price is calculated on the meter and shown before you request.
Plan your important appointments and don't leave the taxi to the last minute. Download the Taxi Masr app and schedule your next ride on the meter.