How to Book a Taxi for Someone Else from Your Phone and Follow Their Ride

To book a taxi for someone else on Taxi Masr, request the ride from your account as usual and enter the passenger's name and phone number in the “ride for someone else” fields. The captain sees the passenger's name and number so they can contact them at the pickup point, you follow the ride on the map from your own phone until it arrives, and you can pay for it at the end by card or InstaPay.

A parent who doesn't use apps, a daughter coming home from a lesson, or a guest arriving in Mansoura for the first time: in all these cases you can order them a licensed taxi on the official meter and keep an eye on them from wherever you are.

How to book a ride for someone else

1. Set the pickup point: Where the person you are booking for is — not where you are.
2. Set the destination: You can add stops if they need them.
3. Enter the passenger's details: Their name and phone number, so the captain can contact them.
4. Choose an offer: At the meter fare or with a discount offered by a captain.
5. Send the passenger the captain's details: The name, plate number and car, plus the ride's tracking link from the ride screen.

How to follow the ride and know they're safe

• From your phone: Follow the car's position on the map and the ride's status in real time until it arrives.
• Share the link: Share the tracking link with anyone else in the family; it opens in any browser without installing the app.
• Night rides: Rides requested from your account between 10 pm and 6 am are shared automatically with your trusted contacts.
• Contact the captain: You can message or call the captain from the app if the pickup point needs explaining.

Who pays for the ride?

In every case the price is the one shown in the app, so the passenger never has to negotiate with the captain.

Common reasons to book for someone else

• Older relatives: A ride to the doctor or pharmacy without having to use the app.
• Children and students: Coming home from lessons or university with the family following live.
• Guests and visitors: Meeting a guest at Mansoura railway station and taking them home or to their hotel.
• Fixed appointments: You can schedule the ride in advance in the other person's name so it reaches them on time.

Frequently asked questions about booking a taxi for someone else

Does the passenger need to install the Taxi Masr app?

No. They only need to answer the captain on arrival; the whole ride is managed from your account.

Who can use the SOS button on this ride?

The SOS button is in the app of the account holder who booked the ride. So follow the ride from your phone, and make sure the passenger knows the police emergency number, 122.

Can I schedule a ride for someone else in advance?

Yes. Choose “Schedule ride” and enter the passenger's name and number, and the search for a captain will start about 10 minutes before the scheduled time.

Who rates the ride or files a complaint if something goes wrong?

The account holder who booked the ride, from the ride screen in their ride history.

Look after the people you love on every trip. Download the Taxi Masr app, book them a licensed taxi on the official meter, and follow them until they arrive.