Work smarter and keep 95% of your fare
A platform built for official taxi drivers: more rides, only 5% commission, full tips and weekly settlement. See the requirements, documents and sign-up steps.
Built for official taxi drivers
Not a private-car app retrofitted for taxis. From day one, everything is designed around the licensed taxi and the person driving it.
More riders, less cruising
Requests come to you while you wait. Save fuel and time, and see the distance, destination and fare before you accept.
The official fare is protected
No rider or competitor can push you below the minimum fare. The meter is the ceiling, and any discount is your decision alone.
Clear earnings
Daily, weekly and monthly dashboard, a detailed log of every trip (fare, commission, tip, net), and a full wallet ledger.
Leaderboard
Top 10 captains every day, week and month by trips, earnings and rating. You always see your own rank.
Protection for you too
Riders pay cancellation fees of up to EGP 25 if they cancel after you arrive, and waiting fees of EGP 1.50/min after 5 free minutes — all of it goes to you.
Light on your phone and data
Works on Android and iPhone, fully in Arabic or English, with low data usage. Audible alerts for new requests.
Requirements
- A valid professional driving licence.
- A licensed taxi with a valid operating licence (your own, or one you drive for its owner or a garage).
- A smartphone (Android 8+ or iPhone) with internet and GPS.
- Age 21 or over.
Documents you'll need
Photograph them directly in the app while signing up:
National ID card
Both sides, valid, clearly legible.
Driving licence
Professional and valid. We record the expiry date to remind you before it lapses.
Taxi operating licence
Valid and matching the car you will drive.
Licence plate photo
Clear, from the rear, showing the car colour.
How to sign up
Download "Taxi Masr — Captain"
A separate app from the rider app. Sign up with your phone number and verification code.
Enter your details and photograph your documents
National ID number, driving licence number and expiry, car details, and the four documents. About five minutes.
Wait for approval
Our team usually reviews documents within 24–48 hours. You get a notification when approved, or the reason for rejection and what to fix.
Tap "Available" and start
Nearby requests appear with the meter fare. Accept or offer a discount. Follow the steps in the app: On my way → Arrived → Start trip → End trip → Payment.
How your earnings are calculated
| Item | EGP 100 cash ride | EGP 100 card ride + EGP 10 tip |
|---|---|---|
| Fare | 100 | 100 |
| Platform commission 5% | −5 | −5 |
| Tip (100% yours) | — | +10 |
| Net to you | EGP 95 (you keep 100 in cash, 5 is debited from your wallet) | EGP 105 (credited to your wallet, transferred weekly) |
The charity pound and any rider promo discount are covered by the platform or the rider — they are never deducted from your fare.
Rules of the platform
- Stick to the app's price. Asking the rider for any extra amount outside the app is prohibited.
- Clean car, working AC, and respect for the rider's preferences (quiet / music / AC).
- Follow a reasonable route to the destination. Route disputes are reviewed by support.
- Respectful behaviour towards every rider. Confirmed complaints lead to suspension.
- Reply to in-app chat before pickup when needed, and do not contact riders after the trip for unrelated reasons.
- Renew your documents before they expire. The app reminds you automatically.
Captain FAQ
What exactly is the commission?
5% of the fare of every completed ride. No monthly subscription, no sign-up fee, and no commission on tips. Example: an EGP 100 ride → EGP 95 for you, EGP 5 for the platform.
If the rider pays cash, how do you collect the commission?
You keep the full fare in cash, and the 5% commission is recorded as a debit on your in-app wallet. It is settled automatically against your earnings from digital rides (card / InstaPay) in the weekly settlement, or you can top up your wallet in the app.
When and how do I get paid?
Every Sunday we run the weekly settlement: your digital-ride earnings minus cash-ride commissions, and we transfer the net amount to you. Every settlement and its status appears under "Payouts" in the app.
How do I make a discounted offer?
When a request arrives you see the meter fare and two buttons: "Accept at meter" or "Offer discount". Discounts go up to 20% and never below the minimum fare (EGP 15). Discounting is entirely optional — many riders pick the fastest arrival or highest rating, not the cheapest.
I'm not receiving requests — why?
Check three things: (1) your account is approved after document review, (2) you are online via the "Available" toggle on the home screen, (3) a taxi is linked to your account in the same zone. If all three are fine and you still get nothing, demand in your area is low right now.
Can I cancel a ride I accepted?
Yes, with a reason (rider not found, wrong address, inappropriate behaviour, vehicle issue, personal reason). Frequent cancellations without good reason affect your ranking and can trigger an account review.
What happens if my rating drops?
After 10 rides, if your average drops below 3.5 you receive a warning, and below 3.0 your account is suspended automatically until our team reviews it. Cleanliness, courtesy and sticking to the route are what riders rate most.
I own a garage or more than one taxi
You can register a whole fleet with a "supervisor" account and follow all your cars, captains, trips and earnings from a web dashboard. Write to support@taximasr.app to arrange bulk onboarding.
Ready to join?
We are currently onboarding taxi captains in Mansoura. Register your interest and we'll contact you when the Captain app launches.
Garage and fleet owners: write to us to arrange bulk onboarding with a supervisor account.