Why Am I Not Getting Taxi Offers? Causes and Step-by-Step Fixes
Not getting taxi offers on Taxi Masr? Learn how the search widens automatically, and what to check in your pickup point, destination and connection before you cancel.
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The 2026 Armed Forces Day holiday has moved from Tuesday 6 October to Thursday 8 October. The Cabinet issued the decision for employees of government bodies, the public sector and public business sector companies, and the Minister of Labour announced the same date for private-sector workers covered by the Labour Law. That makes the break three consecutive days: Thursday, Friday and Saturday.
Schools, universities and some private employers may have different arrangements, so check with your workplace or place of study if you have a commitment on one of these days.
A long weekend changes how people move: fewer morning commutes, more family visits, outings and travel. Streets may be quieter in the morning and busier in the evening near shops and leisure spots, and Wednesday evening may be crowded with people starting their break early. Don't rely on your usual timings, and leave a margin for the road.
There is no special holiday tariff. The same tariff applies: a EGP 20 flag fall, EGP 5 per kilometre and 50 piastres per minute, with a 25% night surcharge only from midnight to 5 am. The price for your route appears in the app before you request, and a captain may offer you up to 20% off.
If you are coming back late, between 10 pm and 6 am the app automatically shares your ride with the trusted contacts you have enabled for this, and you can also share a live tracking link manually at any time. The SOS emergency button is available during the ride. Check your trusted contacts in the app before you head out.
| Factor | Taxi | Public transport |
|---|---|---|
| Where you arrive | The door of the place you want | Depends on the line and stop |
| Booking ahead | Available in the app | Usually not available |
| Several stops | Up to 5 stops in one ride | Changing between lines |
| Knowing the price | Shown before you request | Fixed fare for the line |
| Cost for a group | Split between passengers | Each person pays their own fare |
Thursday 8 October 2026 instead of Tuesday 6 October, for government, public-sector and private-sector employees covered by the decisions.
Yes, the app is available around the clock every day of the week; how many captains are available depends on how many are online in your area when you request.
No. There is no holiday tariff; the only surcharge is the night surcharge from midnight to 5 am.
Yes, choose the day and time with the schedule-a-ride option in the app.
Plan your trips before the long weekend starts. Download the Taxi Masr app and schedule your ride at the official meter fare or less.
Not getting taxi offers on Taxi Masr? Learn how the search widens automatically, and what to check in your pickup point, destination and connection before you cancel.
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Questions before launch? Write to support@taximasr.app